PRIVACY POLICY

1. INTRODUCTION

At NUVORA, we take your privacy seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

2. INFORMATION WE COLLECT

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase, we collect your name, billing address, shipping address, and payment information (including credit card numbers, email address, and phone number).

3. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to:

• Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

• Communicate with you.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us).

4. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

5. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes platforms such as Facebook, Instagram, and Google.

6. YOUR RIGHTS

• European Residents (GDPR): You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

• California Residents (CCPA): You have specific rights regarding your data, including the right to opt-out of the sale of your personal information.

• Canadian Residents (PIPEDA): We ensure your data is handled with the highest level of transparency and consent.

7. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our store is protected by Military-Grade SSL Encryption.

9. CHANGES

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

• Email: nuvora.us@hotmail.com

• Support Hours: Monday – Saturday | 9 AM – 8 PM (GMT/UTC)